This fascinating case study demonstrates how the Agile approach can be utilised by European micro enterprises which need to adopt wider Information Communication Technologies. The case study analyses the rapid advances of Information Communication Technologies and how they can help to facilitate business processes and organizations. It is based on the authors' indepth consultancy work done for Edilglas, an Italian SME competing in the flat-glass business. The company is involved in both the construction and interior design sectors, thus having an extremely diverse and interesting clientele. The authors, Franceso Pomponi, Lorenzo Coccia and Arvind Upadhyay provide many essential insights into the micro enterprises of the European Union, which have benefited very little in this area. The case is aimed at students on transport, manufacturing, supply chain management and logistics courses who need to know more about information communication technologies and the supply chain. It can also help micro enterprises to effectively achieve a high level of technological advancement.Readers are able to test their understanding by completing a series of focused questions. The authors have provided suggested indepth answers which give vital guidance and essential advice on adapting communication technologies and effectively competing with other organizations.