This Facilitator Guide is designed to be a companion resource for educators using High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Third Edition. For this edition, authors Cynthia A. Oster and Jane S. Braaten have developed this guide for educators to use in a variety of academic settings in courses focused on patient safety or
quality management in nursing, health services administration, and clinical programs.
The Facilitator Guide is divided into three sections:Unit 1: Using the Textbook for Teaching and Learning
Unit 2: Resources for Teaching High Reliability for Patient Safety and Quality
Unit 3: Chapter Learning Activities and Instructor Support
This guide will help faculty, nurse leaders, clinical staff nurses, quality and safety staff, and other healthcare professionals teach HRO principles. It includes learning objectives, chapterby-
chapter learning activities, student evaluation, and additional resources to help facilitate application of high reliability to patient safety and quality.
About the textbook:
High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality, Third Edition, equips nurses and healthcare professionals with the tools necessary to establish an error detection and prevention system. In this new edition, authors Cynthia A. Oster and Jane S. Braaten build on the foundation of previous editions with best practices, relevant exemplars, and important discussions about cultural aspects essential to sustainability-solidifying process improvements and highlighting the contributing factors that lead to enhanced outcomes.
