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Dr. Jennifer Sparks Taylor helps organizations ensure their values aren't just slogans but valuable experiences for employees and customers. With expertise in marketing,communications, and leadership, she understands how self-awareness shapes communication, workplace culture, and drives success. Jennifer encourages leaders to slow down, reflect in-the-moment and on-the-moment, to think critically, and make responsible decisions with greater intention. She believes structured reflection is a catalyst for building stronger teams, better workplaces, and a more human-centered world. In her academic research, Jennifer found senior executives moving at warp speeds under tremendous pressures. Leaders have limitedtime for reflection, and it is not typically built into the organization's design (strategy, structure, process, rewards). Nonetheless, the C-Suite executives Jennifer researched all understood how structured reflection can make them better leaders. Her journey with reflection began more than 25 years ago through a structured active listening process and journaling, both of which she continues today at the USC Marshall Center for Effective Organizations, and through her consulting and executive coaching. With this book, Jennifer gives leaders the reflective tools to navigate decision-making in AI-enabled organizations with greater responsibility, adaptability, and human-centered awareness. Jennifer holds a doctorate degree in organizational change and leadership from the University of Southern California.
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